We take full responsibility for the electrical and automation systems of premium homes — from design and turnkey delivery to lifecycle maintenance.
One partner. One responsibility. No compromises.
One partner. One responsibility. No compromises.
A long-term technical partner for your home’s electrical and automation systems
A long-term technical partner for your home’s electrical and automation systems
What does the maintenance agreement mean in practice?
System continuity
A&T knows the property and its technical systems. If an issue occurs, troubleshooting does not have to start from scratch.
Up-to-date technical documentation
Documentation, software versions and required backups are kept up to date and managed according to the selected service level.
Rapid expert support
You know exactly who to contact and the response time you can expect.
Controlled system development
As your needs change, the system can be developed in a controlled way without compromising the performance of the overall system.
Why A&T Electric?
A&T’s expertise covers electrical systems, KNX and other building automation, programming, and system integrations. When an issue is not limited to a single device, we can assess the entire technical system as a whole.
KNX Partner · TUKES Registered · Over 40 completed projects
KNX Partner · TUKES Registered · Over 40 completed projects
Service levels
Basic
Basic system maintenance.
✓ Periodic system inspection
✓ System functionality check
✓ Documentation review
✓ Backup verification
✓ Software version check
✓ Maintenance report
Pricing is determined individually for each property
Learn more Plus ⭐ Most Popular
Ongoing technical support and maintenance.
✓ Everything included in the Basic level
✓ Faster response time
✓ Remote support / remote diagnostics
✓ Agreed number of support requests
✓ Management of system changes and settings
✓ More comprehensive annual maintenance
Pricing is determined individually for each property
Learn more Managed
Our most comprehensive technical lifecycle service.
✓ Everything included in the Plus level
✓ Priority service
✓ Extended remote diagnostics
✓ Monitoring of critical systems
✓ Coordination of technical changes
✓ Optional 24/7 support
✓ Planning for critical spare parts
Pricing is determined individually for each property
Learn more What does a maintenance visit include?
System functionality check
Visual inspection of electrical panels (temperature, connections and labelling)
KNX / automation system diagnostics
Software version check and, where required, agreed updates
Documentation of identified issues
Recommendations for follow-up actions
Documentation update, including all recorded changes
Additional services (available by separate agreement):
- System extensions and modifications
- Integration of new devices
- User training for residents
- Energy consumption optimisation
After every maintenance visit
You receive a clear maintenance report detailing:
Inspections carried out · Identified issues · Changes made · Recommended follow-up actions
Who is the service for?
The maintenance agreement is designed for properties where the electrical and automation systems form an integrated technical environment that needs to remain reliable, documented and under control after commissioning.
Detached houses and villas with KNX or other building automation systems
Technically demanding residential properties with multiple integrated systems
Properties not originally delivered by A&T, where ongoing maintenance is to be transferred in a controlled manner to a single technical partner.
How the service starts
The service begins only once the property’s technical scope, service level, annual price and service boundaries have been clearly defined.
- System assessmentWe assess the system scope, documentation, project files, remote access and critical functions. The assessment does not commit the customer to a service agreement.
- Service proposalYou receive a recommended service level, annual price, scope, service boundaries, and details of any initial repairs or required updates.
- Agreement and initial system statusOnce the scope is approved, the agreement takes effect. The first maintenance visit establishes the system baseline, backups and reporting structure.
Frequently Asked Questions (FAQ)
Question:
Is the maintenance agreement also available for systems installed by other providers?
Answer:
Yes. We first carry out a free initial assessment to review the system’s condition and documentation. Based on the findings, we can then propose a suitable maintenance agreement.
Question:
When is the best time to start a maintenance agreement?
Answer:
Immediately after commissioning. The first maintenance visit is typically scheduled 6–12 months after handover, once the system has settled into normal use and any adjustment needs have become apparent.
Question:
Can the agreement be terminated?
Answer:
Yes. The agreement remains in effect until further notice and can be terminated with two months’ notice. There is no fixed-term commitment.
Question:
What if I need support outside the scope of the agreement?
Answer:
Maintenance agreement customers always receive priority support. Work outside the scope of the agreement is billed separately at the applicable hourly rate.
Question:
Does the agreement also cover properties in the archipelago?
Answer:
Yes. We also serve properties in the archipelago using our own boat. Any additional archipelago service charge is agreed on a case-by-case basis..
Free initial assessment — let us get to know your system.
We assess the condition of your system and recommend the most suitable service level. No commitment required.
